Frequently Asked Questions

Wash & Fold Laundry

  • No, you don’t! Our goal is to save you time, so we don’t want you wasting time doing that yourself.

  • We only use hypoallergenic, biodegradable, dye free detergents to ensure your garments are gently and effectively cleaned.

  • As much as you want! Just as there is no minimum, there is no maximum with our services.

  • We love simplicity! We charge $1.00 per pound with no minimums, free delivery, no fees, and no tipping.

Pickup & Delivery

  • Place your laundry in any disposable bag(s). Place your order outside by 8am on your pickup day. We’ll return your order in a reusable bag to use for future orders.

  • Your credit card will be charged on the day your order is delivered back to you.

  • On your pickup day, you will receive a text when the driver is on the way. You’ll only receive a call if the driver can’t find our laundry.

  • Absolutely not! In fact, we don’t expect you to be home. But if you prefer, you can certainly hand-off to the driver.

  • Anywhere the driver can access it. If you live in a building, this includes lobbies, package or mail rooms, management offices, or with a doorman. You can even leave special pickup and delivery notes for us.

  • We do pickups and deliveries on Mondays, Wednesdays, and Fridays.